38 North Castle Street, Edinburgh EH2 3BN
Frequently Asked Questions
Please read our FAQ before sending us a message.
All of our rates include bed plus VAT at the current rate.
We accept all valid credit and debit cards and Apple Pay.
You can book your room online via our website here. You will need to secure your room with a valid debit or credit card and your reservation will be confirmed instantly by email.
Following confirmation of your reservation, your deposit becomes non-refundable should you cancel any part, or all of your reservation.
If your cancellation is made within 7 days of the arrival date, then the whole cost of the reservation may be chargeable, unless we are able to re-let the rooms.
In the event of ‘No Show’, the entire cost of the reservation will be charged in full.
Unfortunately we don’t accept pets/
Send us an email
We aim to reply within 24 hours.